Sentinova — AI review management for local businesses
Sentinova adds intelligence to local business data and to how those businesses
talk to their customers. It monitors your reviews on Google Business Profile, Yelp,
and OpenTable, scores the sentiment of each review, drafts a reply for you to
approve, and sends a monthly report explaining what customers consistently praise
or complain about.
What Sentinova is for
- Data-driven decisions — every review is scored and counted by
theme, so decisions about staffing, hours, pricing, or a menu item come from
measured evidence rather than a feeling about last weekend.
- Better customer communication — a reply is drafted for every
review that is timely, professional, and specific to that reviewer, never a
template. Reputation improves because the responding consistently happens.
What Sentinova does
- Review aggregation — Google Business Profile, Yelp, and OpenTable reviews in one dashboard.
- Sentiment analysis — every review scored positive, neutral, or negative with a confidence value.
- AI reply drafting — a suggested response per review, which you edit and approve before it posts.
- Monthly reports — sentiment trends plus recommended operational actions.
- Review monitoring — tracks incoming reviews and surfaces negative sentiment as it arrives.
- Report translation — including Turkish, Spanish, French, and German.
Who uses Sentinova
Any local business with a Google Business Profile — any business that appears
on Google Maps and can receive Google reviews. Sentinova is not industry-specific:
restaurants and cafés, dentists and medical practices, salons, spas and med spas,
plumbers, electricians and HVAC contractors, auto repair shops, limo and car
services, gyms, law and accounting firms, veterinary clinics, hotels, and retail
shops all qualify.
Restaurants get the deepest coverage, because they are the one category that also
collects reviews on OpenTable and their monthly report breaks out diner-specific
themes such as dishes, wait and seating times, and named servers. There is no
restaurant surcharge and no separate restaurant plan. Sentinova is built for
single-location and small multi-location operators rather than enterprise chains.
What Sentinova does not do
- It does not post replies automatically — the owner approves every reply.
- It does not remove, hide, or suppress reviews. Only the platform can do that.
- It does not generate, solicit, or incentivise reviews.
- It does not manage listing information, SMS, webchat, surveys, or payments.
Pricing
- Starter — $29.00/mo: Google Business Profile reviews only, up to 10 AI-drafted replies per month.
- Growth — $49.49/mo: one location, higher volume, adds Yelp and OpenTable.
- Pro — $99.99/mo: highest volume tier, one or more locations.
All plans are billed monthly in USD through Stripe and include a 14-day free trial
with no credit card required. There is no annual contract.
Customer reviews
Sentinova’s Google Business Profile
holds 3 reviews with a 5.0 average rating.
The reviews below are reproduced verbatim.
“I’m so happy with Sentinova! It keeps me on top of customer messages and helps me respond nicely and on time. The reports are super helpful, and I can clearly see how my business is improving. Having full visibility into customer conversations is a game changer.”
“I’ve been incredibly impressed with the service from Sentinova and the attention they gave to my restaurant’s growth goals. Their team delivered smart, effective strategies that immediately helped improve our local visibility and customer engagement. Over the last two months, our restaurant foot traffic has increased by 20%, and we’ve noticed a clear boost in repeat customers as well. If you want a marketing partner that genuinely delivers measurable results, I highly recommend them.”
More information
Sign in with Google
to connect your business listing. Sales enquiries:
sales@sentinova.co.