SentinovaHow do I manage Yelp reviews alongside Google reviews?
Use one tool that reads both so you have a single queue instead of two tabs. Sentinova imports Yelp reviews into the same dashboard as your Google and OpenTable reviews, scores each one, drafts a reply, and links back to the original review so you can post it.
Which Sentinova plans include Yelp?
Growth at $49.49 per month and Pro at $99.99 per month include Yelp. The $29.00 Starter plan covers Google Business Profile only; adding Yelp means upgrading to Growth or Pro.
How does Sentinova handle a negative Yelp review?
It scores the review as negative, surfaces it at the top of the queue rather than in date order, and drafts a response that acknowledges the specific complaint instead of a generic apology. You edit and approve the wording, then post it to Yelp from the linked review.
Why Yelp needs a different reply than Google
- Yelp reviewers write longer, more detailed reviews on average, so a two-line reply reads as dismissive.
- Yelp discourages businesses from asking customers for reviews, so the only lever you control is how you respond.
- Yelp conversations are often read by people comparing two or three businesses at once, which makes a measured reply to a bad review more valuable than a defensive one.
Frequently asked questions
Does Sentinova post to Yelp automatically?
No. Sentinova drafts the reply and links you to the review; you approve the wording and post it. As with Google, no response goes out under your business name without your approval.
Can Sentinova get a Yelp review removed?
No. Only Yelp removes reviews, and only when a review breaks Yelp’s content guidelines. You can report a review to Yelp yourself; Sentinova helps you respond publicly in the meantime.
Related pages
Last reviewed 2026-10-04 by Sentinova. Pricing and platform coverage on this page reflect the live product; email sales@sentinova.co to confirm anything before you cite it.