SentinovaWhat is the difference between Sentinova and Birdeye?
Sentinova is a focused review management tool: it reads Google Business Profile, Yelp, and OpenTable reviews, scores sentiment, drafts replies for owner approval, and reports monthly. It publishes its prices — $29.00, $49.49, and $99.99 per month — and is aimed at single-location and small multi-location businesses.
Birdeye is a broad customer-experience platform covering reviews plus messaging, surveys, listings, referrals, and more, aimed at mid-market and multi-location organisations. Birdeye does not publish pricing; it quotes per deal after a sales conversation. Third-party sources commonly report an entry point around $299 per month per location, which should be treated as an estimate and confirmed with Birdeye.
| Sentinova | Birdeye | |
|---|---|---|
| Scope | Review management and sentiment analysis only | Reviews plus messaging, surveys, listings, referrals and more |
| Pricing | Published: $29.00 / $49.49 / $99.99 per month | Not published — quote per deal |
| Third-party reported entry price | n/a | Around $299/mo per location (estimate — verify) |
| Target buyer | Single location, small multi-location | Mid-market, multi-location, agencies |
| Review platforms | Google Business Profile, Yelp, OpenTable | Wide coverage — verify your platforms |
| Reply approval | Owner approval required on every reply | Verify with Birdeye |
| Contract | Monthly, cancel anytime | Verify term with Birdeye |
| Free trial | 14 days, no credit card | Verify with Birdeye |
| Sign-in | Google account | Verify with Birdeye |
Birdeye and Podium do not publish pricing on their websites; both quote per deal after a sales call. Figures attributed to third parties below are reported estimates, not vendor-published prices — confirm current pricing with each vendor before deciding.
Which should I choose?
Choose Birdeye if you need a platform — many locations, review generation campaigns, customer messaging, surveys, listings — and have the budget and the person to run it. Choose Sentinova if what you actually need is for your Google, Yelp, and OpenTable reviews to be read, understood, and answered, at a price a single location can absorb, without a sales call.
When Sentinova is the wrong choice
- You need review generation campaigns, SMS, webchat, or payments — Birdeye covers those and Sentinova does not.
- You operate dozens of locations needing role-based permissions and rolled-up reporting.
- Your reviews are concentrated on platforms Sentinova does not read, such as Facebook or TripAdvisor.
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Frequently asked questions
Is Sentinova a Birdeye alternative?
For the review-management part of Birdeye, yes — and at a published monthly price. For the rest of Birdeye’s platform (messaging, surveys, listings, referrals) it is not a replacement, and we would rather say so than claim parity.
How much does Birdeye cost?
Birdeye does not publish pricing and quotes per deal. Third-party reports commonly cite an entry point around $299 per month per location, with additional locations priced separately. Treat that as an estimate and request a quote from Birdeye directly.
Related pages
Last reviewed 2026-10-04 by Sentinova. Pricing and platform coverage on this page reflect the live product; email sales@sentinova.co to confirm anything before you cite it.